Privacy Policy

Effective Date: 01/30/2024

1. DEFINITIONS:

A) Applicable company: this privacy policy will refer to and be applicable to the game development company SP Realm Innovations, which shall hereinafter be referred to as “Services“.

B) EFFECTIVE DATE: “Effective Date” means the date this Privacy Policy comes into force and effect.

C) YOU: If you agree to this Privacy Policy and continue to use our games, products, services, content, and websites, you will be referred to as ‘You’, ‘the user’, or other applicable second-person pronouns such as ‘YOUR’ or ‘YOURS’.

D) Goods: “Goods” means any goods that we make available for sale on the SP Realm Innovations website.

E) SERVICES: “Services” means any services that we make available for sale on SP Realm Innovations website.

F) PERSONAL DATA: “Personal DATA” means personal data and information that we obtain from you in connection with your use of any one of our games or applications that can identify you in any manner.

2. General Information:

This privacy policy (hereinafter “Privacy Policy”) describes how we collect and use the Personal Data that we receive about you, as well as your rights in relation to that Personal Data, when you visit our company’s website or purchase our Goods or use our Services.

This Privacy Policy does not cover any information that we may receive about you through sources other than the use of our website or playing our games. The website may link to other websites or mobile applications, but this Privacy Policy does not and will not apply to any of those linked websites or applications.

We are committed to the protection of your privacy while you use our website or play our games.

By continuing to play our games, you acknowledge that you have had the chance to review and consider this Privacy Policy, and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy. If you do not understand the Privacy Policy or do not agree with it, you should not play our games or use our Services.

3. Modifications and Revisions:

We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time and in any manner. If we do so, however, we will notify you and obtain your consent to the change in processing. Unless we specifically obtain your consent, any changes to the Privacy Policy will only impact the information collected on or after the date of the change. It is also your responsibility to periodically check this page for any such modification, revision, or amendment.

4. The personal data we receive from you:

Depending on how you use or play our games, you will be subject to different types of Personal Data collected and different manners of collection:

A) Registered users: You, as a player on one of our games, may be asked to register to use the Mobile App or to purchase the Goods and/or Services available for sale.

During the process of your registration, we will collect some of the following Personal Data from you through your voluntary disclosure: phone number, email address, first and last name, social media profile information, nationality, address, province, city, state, or ZIP/postal code.

Personal Data may be asked for in relation to:

I) Interaction with our representatives in any way

II) making purchases

III) receiving general emails from us

IV) Or the following other forms of participation:

By undergoing the registration process, you consent to us collecting your Personal Data, including the Personal Data described in this clause, as well as storing, using, or disclosing your Personal Data in accordance with this Privacy Policy.

B) Unregistered users: If you are a passive user of one of our games and applications and do not register for any purchases or other service, you may still be subject to certain passive data collection (“Passive Data Collection”). Such Passive Data Collection may include through cookies, as described below, IP address information, location information, and certain browser data, such as history and/or session information.

C) All users: The Passive Data Collection that applies to Unregistered users shall also apply to all other users and/or visitors of our company’s website.

D) Sales & Billing Information: To purchase any of the goods or services on the company’s website or play our games, you will be asked to provide certain credit information, billing address information, and possibly additional specific information so that you may be properly charged for your purchases. This payment and billing information will not be stored and will be used exclusively to assist with your one-time purchase.

E) Related Entities: We may share your Personal Data, including Personal Data that identifies you personally, with any of our parent companies, subsidiary companies, affiliates, or other trusted related entities.

F) User Experience: From time to time, we may request information from you to assist us in improving our games and applications, and the Goods and Services we sell, such as demographic information or your preferences.

G) Content Interaction: Our games and applications may allow you to comment on the content that we provide or the content that other users provide, such as blogs, multimedia, or forum posts. If so, we may collect some Personal Data from you at that time, such as, but not limited to, username or email address.

5. THE PERSONAL DATA WE RECEIVE AUTOMATICALLY:

Cookies: We may collect information from you through automatic tracking systems (such as by playing our games and using our applications) as well as through information that you volunteer to us (such as information that you provide during a registration process or at other times while playing our games, as described above).

For example, we use cookies to make your browsing experience easier and more intuitive: cookies are small strings of text used to store some information that may concern the user, his or her preferences or the device they are using to access the internet (such as a computer, tablet, or mobile phone). Cookies are mainly used to adapt the operation of the site to your expectations, offering a more personalized browsing experience and memorizing the choices you made previously.

A cookie consists of a reduced set of data transferred to your browser from a web server and it can only be read by the server that made the transfer. This is not executable code and does not transmit viruses.

Cookies do not record or store any Personal Data. If you want, you can prevent the use of cookies, but some of our services will not function properly. To proceed without changing the options related to cookies, simply continue to use our company’s website, or play our games.

Technical cookies: Technical cookies, which can also sometimes be called HTML cookies, are used for navigation and to facilitate your access to and use of the site. They are necessary for the transmission of communications on the network or to supply services requested by you. The use of technical cookies allows the safe and efficient use of our site.

You can manage or request the general deactivation or cancelation of cookies through your browser. If you do this though, please be advised this action might slow down or prevent access to some of our games.

Cookies may also be retransmitted by an analytics or statistics provider to collect aggregated information on the number of users and how they visit the Mobile App. These are also considered technical cookies when they operate as described.

Temporary session cookies are deleted automatically at the end of the gaming session – these are mostly used to identify you and ensure that you don’t have to log in each time – whereas permanent cookies remain active longer than just one session.

Log Data: Like all websites and mobile applications, SP Realm Innovations also makes use of log files that store automatic information collected during user visits or playing our games. The different types of log data could be as follows:

– internet protocol (IP) address;
– type of browser and device parameters used to connect to the Mobile App;
– name of the Internet Service Provider (ISP);
– date and time of visit;
– web page of origin of the user (referral) and exit;
– possibly the number of clicks.

The aforementioned information is processed in an automated form and collected in an exclusively aggregated manner to verify the correct functioning of the site, and for security reasons. This information will be processed according to the legitimate interests of the Data Controller.

For security purposes (spam filters, firewalls, virus detection), the automatically recorded data may also possibly include Personal Data such as IP address, which could be used, in accordance with applicable laws, to block attempts at damage to the company’s website or damage to other users, or in the case of harmful activities or crime. Such data are never used for the identification or profiling of the user, but only for the protection of the company’s website and our players. Such information will be treated according to the legitimate interests of the Data Controller.

6. THIRD PARTIES:

We may utilize third-party service providers (“Third-Party Service Providers”), from time to time or all the time, to help SP Realm Innovations serve you better.

Your Personal Data will not be sold or otherwise transferred to other third parties without your approval.

Notwithstanding the other provisions of this Privacy Policy, we may provide your Personal Data to a third party or to third parties to protect the rights, property, or safety, of us, our customers or third parties, or as otherwise required by law.

We will not knowingly share your Personal Data with any third parties other than in accordance with this Privacy Policy.

If your Personal Data might be provided to a third party in a manner that is other than as explained in this Privacy Policy, you will be notified. You will also request that we not share that information.

In general, you may request that we do not share your Personal Data with third parties. Please contact us via email, if so. Please be advised that you may lose access to certain services that we rely on third-party providers for.

7. HOW PERSONAL DATA IS STORED:

We use secure physical and digital systems to store your Personal Data when appropriate. We ensure that your Personal Data is protected against unauthorized access, disclosure, or destruction.

Please note, however, that no system involving the transmission of information via the internet, or the electronic storage of data, is completely secure. However, we take the protection and storage of your Personal Data very seriously. We take all reasonable steps to protect your Personal Data.

The systems that we use to store your information include but are not limited to: SP Realm Innovations database.

Personal Data is stored throughout your relationship with us. We delete your Personal Data upon request for cancelation of your account or other general request for the deletion of data.

In the event of a breach of your Personal Data, you will be notified in a reasonable time frame, but in no event later than two weeks, and we will follow all applicable laws regarding such breach.

8. PURPOSES OF PROCESSING OF PERSONAL DATA:

We primarily use your Personal Data to enhance your gaming experience and provide you with the services and/or information may have requested, such as playing our games developed by our company.

Information that does not identify to you personally, but that may assist in providing us with broad overviews of our customer base, will be used for market research or marketing efforts. Such information may include, but is not limited to, interests based on your cookies.

Personal Data that may be considering identifying may be used for the following:

A) Improving your personal user experience

B) Communicating with you about your user account with us

C) Fulfilling your purchases

D) Providing customer service to you

9. DISCLOSURE OF PERSONAL DATA:

Although our policy is to maintain the privacy of your Personal Data as described herein, we may disclose your Personal Data if we believe that it is reasonable to do so in certain cases, in our sole and exclusive discretion. Such cases may include, but are not limited to:

A) To satisfy any local, state, or Federal laws or regulations.

B) To respond to requests, such discovery, criminal, civil, or administrative process, subpoenas, court orders, or writs from law enforcement or other governmental or legal bodies.

C) To bring legal action against a user who has violated the law or violated the terms of use of our company’s website.

D) As may be necessary for the operation of our company’s website.

E) To generally cooperate with any lawful investigation about our users.

F) If we suspect any fraudulent activity on our company’s website, use of our Service or if we have noticed any activity which may violate our terms or other applicable rules.

10. MODIFYING, DELETING, AND ACCESSING YOUR INFORMATION:

If you wish to modify or delete any information we may have about you, or you wish to simply access any information we have about you, you may reach out to us at the following email address: privacy@realminnovations.org.

ACCEPTANCE OF RISK:

By continuing to engage with our games in any manner, use the Product, you manifest your continuing asset to this Privacy Policy. You further acknowledge, agree, and accept that no transmission of information or data via the internet is not always completely secure, no matter what steps are taken. You acknowledge, agree, and accept that we do not guarantee or warrant the security of any information that you provide to us, and that you transmit such information at your own risk.

11. YOUR RIGHTS:

You have many rights in relation to your Personal Data. Specifically, your rights are as follows:

– the right to be informed about the processing of your Personal Data

– the right to have access to your Personal Data

– the right to update and/or correct your Personal Data

– the right to portability of your Personal Data

– the right to oppose or limit the processing of your Personal Data

– the right to request that we stop processing and delete your Personal Data

– the right to block any Personal Data processing in violation of any applicable law

– the right to launch a complaint with the Federal Trade Commission (FTC) in the United States or applicable data protection authority in another jurisdiction

Such rights can all be exercised by contacting us at the relevant contact information listed in this Privacy Policy.

12. CONTACT INFORMATION:

If you have any questions about this Privacy Policy or the way we collect information from you, or if you would like to launch a complaint about anything related to this Privacy Policy, you may go to ‘Contact Us’ or email us at section on our app for any questions, comments, queries or contact us at the following email address: privacy@realminnovations.org